Privacy Policy

1. Information We Collect

When you register and use FDTV, we collect the following information:

• Account information: Company name, email address, and phone number provided during registration.
• Payment information: Bank transfer references and receipt images submitted for coin purchases (we do not store card details).
• Content data: Videos, audio files, images, and other content you upload to your station.
• Usage data: Broadcasting hours, streaming activity, storage usage, and coin transaction history.
• Technical data: IP address, browser type, and access logs for security and troubleshooting purposes.

2. How We Use Your Information

We use the information collected to:

• Create and manage your FDTV account.
• Process coin purchases and credit your account.
• Provide, operate, and improve the FDTV broadcasting platform.
• Send important service notifications (payment confirmations, account alerts).
• Monitor platform usage to prevent abuse and ensure fair use.
• Respond to support requests and resolve technical issues.
• Comply with legal obligations where required.

3. Data Sharing

FDTV does not sell or rent your personal information to third parties. Your data may be shared only in the following circumstances:

• Service providers: Trusted infrastructure providers that help us operate the platform (hosting, email delivery). These are bound by confidentiality agreements.
• Legal requirements: If required by Nigerian law, court order, or regulatory authority.
• Safety: To protect the rights, property, or safety of FDTV, its users, or the public.

4. Data Security

We take the security of your data seriously. FDTV implements the following measures:

• Passwords are hashed using industry-standard encryption (Argon2id).
• All data is transmitted over HTTPS (SSL/TLS encryption).
• Access to user data is restricted to authorised personnel only.
• Payment receipts are stored securely and not publicly accessible.

5. Your Content

Content you upload to FDTV (videos, audio, images) remains yours. By uploading content, you grant FDTV a limited licence to host, serve, and deliver that content through the platform to your viewers. We do not claim ownership of your content.

6. Cookies

FDTV uses essential session cookies to keep you logged in and to maintain security. We do not use advertising or tracking cookies. Live chat (Tawk.to) may set its own cookies — please refer to Tawk.to's privacy policy for details.

7. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, your personal data will be removed within 30 days, except where retention is required by law or for dispute resolution.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Object to processing of your data in certain circumstances.

To exercise any of these rights, contact us through the live chat or support channel.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of FDTV after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the live chat on the platform or reach us at info@fdtv.ng.